XP Everything FAQS - A One Stop Fix it page...
Windows
XP Performance and Maintenance - Tips
Windows
XP Technical Overview - This paper provides a technical
overview of what's new in the Microsoft® Windows® XP operating
system.

Top
10 Reasons to Install Service Pack 2 - From Pop-up Blocker to Windows
Firewall, learn about the hot list of reasons to install Windows XP SP2.

Qfecheck.exe
Verifies the Installation of Windows 2000 and Windows XP Hotfixes -
Microsoft has released a command-line tool named Qfecheck.exe that gives
network administrators increased ability to track and verify installed
Windows 2000 and Windows XP hotfixes. This tool provides the following
benefits: This tool helps...

Cannot
install driver updates from the Windows Update Web site - Explains
that if you cannot install driver updates from the Windows Update Web
site, there may be either an update or a hotfix that resolves this
problem.

You
may receive an error message when you search for available updates on the
Windows Update Web site - Discusses why you recieve an error message
when you search for available updates on the Windows Update Web site.
Preparation
Before You Contact Microsoft After Receiving a STOP Message on a Blue
Screen -This article describes several procedures that will assist you
in identifying the cause of a STOP message before you contact Microsoft
Product Support. When a STOP error (a fatal system error) occurs in
Windows, Windows enters debug mode for...
Files
on network shares open slowly, opens as read-only, or you receive an error
message - Provides a resolution for various error messages and delays
that may occur when you are using Windows XP and you move or you open
files over a network.

Creating
a boot disk for an NTFS or FAT partition - Describes how to make a
Windows startup disk to recover from corrupted files, viruses, and other
issues.

How
to troubleshoot TCP/IP connectivity with Windows XP - Describes how to
determine the cause of TCP/IP networking problems by using the basic and
advanced diagnostic tools that are included in Windows XP.

How
to prepare to upgrade Windows 98 or Windows Millennium Edition to Windows
XP - Describes how to prepare your computer for an upgrade to Windows
XP from Windows 98 or from Windows Millennium Edition.

Error
messages appear during upgrade from Windows Me or Windows 98 to Windows XP
- Describes several error messages that you may receive when you are
upgrading to Windows XP.

How
to restore the disabled startup programs after an upgrade from Windows 98
or Windows Millennium Edition to Windows XP - After you upgrade your
computer from Microsoft Windows 98 or Microsoft Windows Millennium to
Windows XP, the programs that previously loaded during the startup process
may not be listed in the notification area (the system tray), and they
no...

How
to log on to Windows XP if you forget your password or your password
expires - Describes how to log on to Windows XP if you forget your
password or your password expires, and you cannot create a new one. You
can either use a password reset disk or log on as an administrator to
reset the password.

How
to use System files to create a boot disk to guard against being unable to
start Windows XP -Describes how to create a startup disk to start your
operating system if the startup record becomes corrupted. The startup disk
contains only the files that you must have to start the operating system.

How
to back up, edit, and restore the registry in Windows XP and Windows
Server 2003 - Explains how to export or backup the registry in case
something goes wrong when you edit the registry and you must restore the
registry.

How
to enable an administrator to log on automatically in Recovery Console
- 307654 How To Install and Use the Recovery Console for Windows XP307654
How To Install and Use the Recovery Console for Windows XP 308402'The
password is not valid' error message appears when you log on to Recovery
Console in Windows XP308402 'The..
 .
Computer
viruses: description, prevention, and recovery- Discusses the
different types of viruses and how to deal with them.

How
to Set Up a Small Network with Windows XP Home Edition (PART 1) - This
article includes Part 1 of the "Set Up a Small Network with Windows
XP Home Edition" guide. Part 1 introduces this topic. Note To view
the other topics of the "Set Up a Small Network with Windows XP Home
Edition" guide, see the Microsoft...

How
to Set Up a Small Network with Windows XP Home Edition (PART 5) - This
article includes Part 5 of the "Set up a Small Network with Windows
XP Home Edition" guide. Part 5 discusses how to configure the TCP/IP
protocol. Note To view the other topics of the "Set Up a Small
Network with Windows XP Home Edition"...

How
to Set Up a Small Network with Windows XP Home Edition (PART 7) - This
article includes Part 7 of the "Set Up a Small Network with Windows
XP Home Edition" guide. Part 7 discusses how to share folders. Note
To view the other topics of the "Set Up a Small Network with Windows
XP Home Edition" guide, see the...

Share-level
mapped network drives are not connected after you restart your computer
- When you restart your computer that is running Microsoft Windows XP
Professional, some of the earlier mapped network drives may be
disconnected. A red "X" appears for the network drives that are
disconnected. This behavior may occur if all the...

How
to manually remove Windows XP and then restore Windows 95, Windows 98, or
Windows Millennium Edition
Describes how to remove Microsoft Windows XP and then reinstall either
Microsoft Windows 95, Microsoft Windows 98, or Microsoft Windows
Millennium Edition.

A
description of the Safe Mode Boot options in Windows XP -Describes how
to use the Safe Boot option to start Windows with a minimal set of
drivers. With this minimal set of drivers, you can modify the registry or
load or remove drivers.

How
to Troubleshoot Issues with Reading CD, CD-R, CD-RW, and DVD Discs -
This article describes how you can troubleshoot issues reading CD-ROM or
DVD-ROM optical discs. This article also discusses how to troubleshoot
common issues with CD-R and CD-RW devices. The steps in this article apply
to compact disc (CD-ROM)...

How
to start the Setup program from MS-DOS in Windows XP - Explains how to
use the command prompt to start the Windows XP Setup program.

Explanation
of error codes generated by Device Manager- Lists, describes, and
provides possible resolutions for error codes that may be reported by
Device Manager.


Description
of the Windows XP Recovery Console -Describes the Windows Recovery
Console. The Recovery Console a Windows XP feature that helps you restore
your operating system when you cannot start your computer.

How
to install and use the Recovery Console in Windows XP -Describes how
to recover your system software (when your computer does not start
correctly) with the Recovery Console.
How
To Configure System Failure and Recovery Options in Windows -
Describes how to configure and troubleshoot system failure and recovery
options in Windows.

How
to add more power to Recovery Console by using Group Policy in Windows XP
Professional - This step-by-step article describes how to use Group
Policy to add more power to the Recovery Console. Windows XP provides a
Group Policy that lets you add power to the commands that are available in
the Recovery Console. Under normal conditions,...
A
discussion about the Bootcfg command and its uses- Describes the
bootcfg Microsoft Windows XP Recovery Console command and how to use it.

Support
WebCast: Microsoft Windows XP: Exploring Boot Options and Recovery Console

The
Recovery Console Cannot Be Installed on 64-Bit Windows Platforms -
When you attempt to install either the Windows XP or Windows .NET Recovery
Console by using the winnt32.exe /cmdcons command, you can receive the
following error message: The Recovery Console option is not supported on
this platform. This behavior...

How
to remove Windows Recovery Console - The KB article will help you
remove the Windows Recovery Console from the hard disk and the startup
options

How
to perform an in-place upgrade (reinstallation) of Windows XP -Describes
how to do an in-place upgrade (reinstallation) of Windows XP when its
installation must be repaired.

How
To Create a Multiple-Boot System in Windows XP -This article explains
how to set up Windows XP as a multiple-boot system with the following
operating systems: Microsoft Windows 2000, Microsoft Windows NT 4.0, and
Microsoft Windows NT 3.51Microsoft Windows 95 Operating System Release 2
(OSR2),...

Windows
XP does not start on a computer that is configured for dual booting-
Explains why you may receive an error message when you try to start
Windows XP in a dual-boot configuration. Provides a resolution.

How
to Automate Advanced Restart Options for Dual-Boot Configurations -
This article describes how to automate advanced restart options for
dual-boot configurations. If your computer is configured to dual-boot to
either Windows XP or Windows 2000, the process to boot to the other
operating system can be slow. For...
How
to Multiple Boot Windows XP, Windows 2000, Windows NT, Windows 95, Windows
98, Windows Me, and MS-DOS - This article describes how to configure
an Intel-based computer to multiple boot the following Microsoft operating
system: MS-DOSMicrosoft Windows 95, Microsoft Windows 98, or Microsoft
Windows Millennium Edition (Me)Microsoft Windows NTMicrosoft...

How
To Install and Configure Handwriting Recognition in Windows XP - This
article explains, step-by-step, how to install and configure handwriting
recognition in Windows XP. You can use handwriting recognition to enter
text by writing instead of by typing. To use this feature, the Microsoft
handwriting-recognition...

How
to perform advanced clean-boot troubleshooting in Windows XP -
Describes how to use a clean boot to isolate a performance problem with
Windows XP that is caused by a core operating system issue or an
incompatible or corrupted program.

How
to restore the operating system to a previous state in Windows XP -
Describes how to use System Restore to restore your computer to a previous
configuration and how to undo the restoration if it reverts your system to
a configuration that you do not want.
How
To Create a Boot Disk for an NTFS or FAT Partition in Windows XP -
This step-by-step article describes how to create a boot disk for Windows
XP to access a drive with a faulty boot sequence on an
Intel-processor-based computer. NOTE : The procedure for RISC-based
computers is different and not documented in this...
How
To Manage Groups in the Address Book in Windows XP -The Address Book
in Windows XP provides a convenient place to store contact information for
easy retrieval from programs such as Microsoft Outlook, Microsoft Outlook
Express, Microsoft Internet Explorer, Microsoft NetMeeting, and Microsoft
Phone...

HOW
TO: Edit the Boot.ini File in Windows XP -This article describes how
to view and manually configure the Boot.ini file in Windows XP from within
the Startup and Recovery dialog. In Windows XP, you can quickly and easily
locate the Boot.ini to verify and/or edit the file. It is suggested to...
How
To Use the Roll Back Driver Feature in Windows XP - This article
describes the Roll Back Driver feature that is a new feature in Microsoft
Windows XP. Using the Roll Back Driver Feature The Roll Back Driver
feature enables you to replace a device driver by using a previously
installed version. You...
How
to start the System Restore tool at a command prompt in Windows XP -Describes
how to use the Command Prompt to start the System Restore Tool in Safe
mode when you cannot start your Windows XP-based computer normally or in
Safe mode.
How
to configure Internet Connection Sharing in Windows XP -Describes how
to set up the Internet Connection Sharing feature in Microsoft Windows XP
on the host and client computer. Describes how you can use this feature to
share a single Internet connection.

How
To Restore the System/Boot Drive Letter in Windows - Warning Do not
use the procedure that is described in this article to change a drive on a
computer where the drive letter has not changed. If you do so, you may not
be able to start your operating system. Follow the procedure that is
described in...

How
to use the Sysprep tool to automate successful deployment of Windows XP
- Describes how system administrators can use Sysprep to automatically
deploy Windows XP on multiple computers. Describes how to set up an
initial computer and clone the setup to other computers
HOW
TO: Disable the Mini-Setup Wizard on a Windows XP-Based Computer on Which
You Used Sysprep - This step-by-step article describes how to reverse
the changes that are made when you run either the Sysprep utility (Sysprep.exe)
or the Riprep utility (Riprep.exe) on a host computer to prepare it for
cloning. You may want to reverse the changes...
How
to Customize a WinPE Startup Process for Windows XP Deployments with the
Diskpart Utility - This article describes how you can customize the
Windows Preinstall Environment (WinPE) to perform customer-automated tasks
at the startup of WinPE. In WinPE, you can use the Diskpart.exe utility to
manually process the cleaning of an entire hard...
How
to change the logon window and the shutdown preferences in Windows XP
-Describes how to change the logon and shutdown preferences in Windows XP.
How
to prevent the Network Setup Wizard from creating a bridge in Windows XP
-Describes how to stop the Network Setup Wizard from automatically
bridging network connections.
How
to use the Program Compatibility Wizard in Windows XP -Describes how
to use the Program Compatibility Wizard to see if a program will work in
different versions of Windows.
How
To Create and Configure User Accounts in Windows XP -This article
describes how to create and configure user accounts using the new User
Accounts tool. Note : This tool is not available on a computer that is a
member of a Domain. You can create separate accounts for each person that
will be using...
How
to create a PPPoE connection in Windows XP -Explains how to install
the PPPoE client and create a PPPoE connection.

HOW
TO: Use Windows Program Compatibility Mode in Windows XP -This article
describes how to use Windows Application Compatibility mode. This mode
provides an environment for running programs that closely reflects the
behavior of earlier Windows operating systems. Using The Windows
Application Compatibility...
How
to automatically log on to a user account in Windows XP -Explains how
to log on to a user account automatically during the Windows XP startup
process.

How
to install and configure speech recognition in Windows XP -Describes
how to install and set up the speech recognition feature in Windows XP.
How
to use the Files and Settings Transfer Wizard with a wizard disk in
Windows XP -Describes how to use the Files and Settings Transfer
Wizard by a Wizard Disk to transfer settings from one computer to another
or to create a backup copy of your Windows XP settings.
HOW
TO: Manage Devices in Windows XP -This article describes how to use
Device Manager to manage devices in Microsoft Windows XP. Managing Devices
with Device Manager Device Manager provides a graphical view of the
hardware that is installed on the computer, as well as the device...

How
to configure a VPN connection to your corporate network in Windows XP
Professional -Describes how to create a new connection or modify an
existing dial-up connection to securely access resources on your corporate
network over a virtual private network (VPN) with Windows XP Professional.
How
to create and use a password reset disk for a computer that is not a
domain member in Windows XP -Explains how to create and how to use a
password reset disk for a non-domain member computer in Windows XP.
Your
Internet Explorer home page is reset to "about:blank" and
Windows AntiSpyware (Beta) unexpectedly quits in Windows 2000, Windows XP,
or Windows Server 2003 -Describes a problem where your home page is
reset and Windows AntiSpyware (Beta) unexpectedly quits. When this problem
occurs, your computer may be affected by the TrojanSpy:Win32/Banker Trojan
horse program.
You
receive a Stop 0x00000050 error on a blue screen -Describes how to
determine whether your computer is infected with a kernel driver known
spyware Rootkit/Spyware: msupd5.exe Reloadmedude.exe and how to remove it.

Computer
stops responding with a black screen when you start Windows XP -Describes
what to do if you cannot start Windows XP because the computer stops
responding (hangs), and the screen goes black instead of displaying the
Windows XP logo after the power-on self test (POST) is complete.
How
to troubleshoot problems that you may experience when you try to print to
a local printer by using Office programs in Windows XP -Provides
troubleshooting tips for printing problems with Office programs in Windows
XP.
You
receive an "Out of memory" error message when you try to save a
file -Describes several issues where you receive "Out of
memory" error messages when you try to save a file.

"The
Windows Installer Service Could Not Be Accessed" error message when
you install a program in Windows XP
When you try to install a program, such as Microsoft Plus! for Windows XP
or Microsoft Office 2003, in Microsoft Windows XP, you may receive the
following error message: The Windows Installer Service could not be
accessed. This can occur if you...
Troubleshooting
cable modems -Describes how to troubleshoot and resolve cable modem
issues in Microsoft Windows XP.
Troubleshooting
America Online in Windows XP -Explains why you may receive an error
message when you try to connect to America Online after upgrading to
Windows XP.
"Cannot
Open Volume for Direct Access" Error Message When Chkdsk Runs at
Startup -When you schedule the Chkdsk utility to run at startup, you
may receive an error message that is similar to the following when you
restart the computer: Cannot open volume for direct access. The type of
the file system is NTFS. IFSUTIL: Can't open...

Troubleshooting
Server Message Block inbound connection limit in Windows peer-to-peer
workgroup -In a peer-to-peer workgroup, when you try to connect to the
network resources of a computer that is running any of the products listed
at the beginning of this article, you may receive one of the following
error messages: Operating system error...
Your
view settings or customizations for a folder are lost or incorrect -Your
view settings or customizations for a folder may be lost or incorrect. For
example, you may experience any one or more of the following symptoms:
Microsoft Windows does not remember your view settings for a folder when
you reopen it.Note The...
You
receive an error message when you try to start a program that has an .exe
file name extension -Explains how to remove the Swen worm from your
computer.
Support
WebCast: Monitoring and Tuning System Performance in Microsoft Windows XP
Computer
takes a long time to shut down after the system writes to the SD media
card -When you select either the Restart or the Shut Down option in
the Shut Down Windows dialog box, the computer may take a long time to
shut down (up to two minutes on a Microsoft Windows XP-based system, and
up to five minutes on a Microsoft Windows...
Support
WebCast: How to Set Up and Improve the Security of Home Wireless Networks
Connectivity
Delay with Multiple Redirectors Installed -You may experience a delay
when you attempt to connect to network resources from a system with
multiple redirectors installed. This delay only happens the first time
that you attempt the connection. When a non-WNET API initial UNC
connection

FIX:
The shutdown procedure takes a long time to complete -The shutdown
procedure on certain hardware configurations can take up to 15 minutes to
complete. For example, the Toshiba Satellite 5200 laptop computer that is
equipped with a universal serial bus (USB) 1.1 mouse can demonstrate this
problem....
The
System Restore service does not work correctly in Windows XP -Provides
a resolution for an issue that may occur when there is a problem with the
System Volume Information folder.

"Could
not start the Remote Procedure Call (RPC) Service. Error 1058" error
message when you manually start the Remote Procedure Call service
-Describes an issue where you cannot manually start the Remote Procedure
Call service because the service is disabled for the hardware profile that
you are currently using. A resolution is also described.
FIX:
Fast swap of USB devices may cause USB host controller to stop functioning
in Windows XP -If you quickly swap a USB device that is attached to a
UHCI USB host controller, the host controller may stop functioning. Note
"Quickly swap" means that you unplug one USB device and plug in
another USB device within five seconds. This behavior...
Windows
XP logon screen does not appear and the computer continuously restarts
- Resolves a problem with a missing or damaged Kernel32.dll file that
causes the computer to repeatedly restart and the Windows XP logon screen
not to appear when you start the computer.
"STOP 0x000000ED UNMOUNTABLE_BOOT_VOLUME" Error Message When You Restart Your Computer or Upgrade to Windows XP
- When you first restart your computer during the upgrade to Windows XP or
when you start Windows XP, you may receive the following error message,
where aaaaaaaa , bbbbbbbb , cccccccc , and dddddddd are hexadecimal
numbers that may vary: STOP...
How
to recover from a corrupted registry that prevents Windows XP from
starting -This article describes how to recover a Windows XP system
that does not start because of corruption in the registry. This procedure
does not guarantee full recovery of the system to a previous state;
however, you should be able to recover data...

OLEXP:
Mail Folders, Address Book, and E-mail Messages Are Missing After You
Upgrade to Microsoft Windows XP
You
receive an "NTLDR is missing" error message when you start your
computer -After you copy many files to the root folder of a boot
volume that uses the NTFS file system, you may receive the following error
message the next time that you restart the computer: NTLDR is missing
Press CTRL+ALT+DEL to restart. If you remove...
Program
Opens a File As Read-Only or Returns a Sharing Violation or "Access
Denied" Message When Opening from or Saving to a Network Folder -If
you open a network folder in Windows Explorer and then try to open a file
from or save a file to that folder, the associated program may report a
sharing violation, return an "access denied" message, or open
the document as read-only....

Bugcheck
code 0000008E" error message on a blue screen when you try to print a
document or a PDF file in Windows XP -Describes an issue where you
receive a bugcheck "0000008E" error on a blue screen when you
try to print a document or an Acrobat PDF file in Windows XP.
Slow
Disk Performance When Write Caching Is Enabled -The performance of
certain hard-disk write operations may be slower than expected if the hard
disk implements write caching and your computer uses any of the following
operating systems: Windows 2000 Service Pack 3 (SP3)Windows 2000 Service
Pack 2...
The
Processor Performance State Is Not Restored to the Maximum State If the
CPU Runs at 100 Percent -This problem occurs if the computer is 100
percent busy when the power policy changes. A hotfix is available from
Microsoft Product Support Services for both Windows XP-based and Windows
XP SP1-based computers.

Hibernation
problem on computers with 1 GB of RAM -Your Windows XP-based computer
may not hibernate. This problem may occur if the following conditions are
true: Your computer has one gigabyte (GB) or more of RAM.Your computer is
running multiple processes that create a high-stress condition.
HOW
TO: Use ClearType to Enhance Screen Fonts in Windows XP -This
step-by-step article describes how to enable ClearType to sharpen fonts on
your Windows XP display. ClearType enhances your display by smoothing the
edges of screen fonts. ClearType works especially well on Liquid Crystal
Display (LCD)...
How
to read the small memory dump files that Windows creates for debugging
- Describes how to examine the small memory dump files that are generated
if your computer stops responding (hangs).
How
to automatically log on to a user account in Windows XP - Explains how
to log on to a user account automatically during the Windows XP startup
process.

How
To Analyze and Defragment a Disk in Windows XP - This step-by-step
guide describes how to perform maintenance on disk volumes on Windows
XP-based computers. Analyzing and defragmenting disks can help to preserve
the performance and general operation of the system. Analyze a Disk Volume
Because...
How
to connect and disconnect a network drive in Windows XP
Remote
desktop connection "The local policy of this system does not permit
you to logon interactively" - Resolves an issue with Windows that
returns an error message if you try to use the Remote Desktop Connection
tool when you are not an administrator.

Cannot
join Windows XP-Professional-based computer to a Windows NT 4.0-based
domain - Explains why you may receive an error message when you try to
join a Windows XP Professional-based computer to a Windows NT 4.0-based
domain, and provides a workaround.
Problems
When Windows XP Tries to Load the Agp440.sys Service - When you
install Windows XP, you may experience one or more of the following
symptoms: When you restart your computer, you may be prompted to use the
Last Known Good configuration. When you do so, your computer may stop
responding (hang) during...
"Drive's
Contents Have Changed: Restarting" Message When You Use Disk
Defragmenter - When you use the Disk Defragmenter tool to defragment
your hard disk, you may receive the following message: Drive's Contents
Have Changed: Restarting... This issue can occur if a program (such as an
antivirus program or a screen saver) is running...

"STOP
0x0000007E" error message after you upgrade to Windows XP -
Provides a resolution for a problem with Windows XP that generates a STOP:
0x0000007E error message after you upgrade your computer to Windows XP.
The
computer is stuck in a restart loop after you upgrade from Windows 98 or
Windows Me to Windows XP - After you complete the process of upgrading
from Microsoft Windows 98 or Microsoft Windows Millennium Edition (Me) to
Microsoft Windows XP, and then you restart your computer, your computer
may reach the Windows XP startup screen, shut down, and...
Computer
stops or continually restarts with ATI RADEON video adapter - Resolves
several issues that may occur when you start your Windows XP-based
computer after you install an ATI RADEON 64 MB DDR video adapter.
You
receive a "serious error" or a "STOP: 0x0000007E"
error message in Windows XP - Explains why you may receive a Stop
error message if you are using a Creative Labs SoundBlaster 16 Joystick
with a game port, and provides a workaround.

"Error
1719. The Windows Installer service could not be accessed" error
message when you try to add or remove a program - describes what
to do if you cannot gain access to the Windows Installer service when you
try to add or remove a program. This error occurs when you install or
remove a program that uses Windows Installer, and the Installer files are
damaged or...
"Avsmcpa.dll:
The Specific Module Could Not Be Found" Error Message When You Open
Control Panel -When you open Control Panel, you may receive the
following error message: The specific resource languageID cannot be found
in the image file: C:\WINDOWS/System32\Res0901\Avsmcpa.dll: The specific
module could not be found....
Windows
XP logon screen does not appear and the computer continuously restarts-
Resolves a problem with a missing or damaged Kernel32.dll file that causes
the computer to repeatedly restart and the Windows XP logon screen not to
appear when you start the computer.

Computer
Restarts Unexpectedly When You Browse the Internet -While you browse
the Internet, your computer may restart unexpectedly. This behavior can
occur if both of the following conditions are true: A broadband cable
modem or an asymmetric digital subscriber line (ADSL) modem is installed
on your system,...
Universal
Serial Bus Devices Do Not Work in Safe Mode- After you attempt to
start your computer in Safe mode by pressing the F8 key at the Microsoft
Windows XP boot menu screen, and then selecting one of the Safe mode
options, your computer keyboard or mouse may not respond when you try to
use them....

USB
3.5-inch Floppy Disk Drive Listed As 5.25-Inch in Safe Mode-If you
have a Universal Serial Bus (USB) 3.5-inch floppy disk drive attached to
your computer and you start your computer into Safe mode, the USB floppy
disk drive may be identified as a 5.25-inch drive. This behavior occurs
because, in Safe mode,...
"Invalid
Boot.ini" or "Windows could not start" error messages when
you start your computer- Describes how to resolve issues that are
caused by a missing or damaged .ini file.
Troubleshooting
invalid CD key error message during Windows XP setup- Provides a
resolution for an issue that occurs when you type your product key during
Windows XP Setup, and you receive an "Invalid CD key" error
message.

Error
message when you start Windows: "Your system is low on virtual
memory"- Describes a problem with Windows XP that receives an
error message after you upgrade from an earlier version of Windows.
Provides a workaround.
Windows
XP restarts unexpectedly or restarts when you shut down the computer-
Provides a resolution for an issue that occurs when Windows XP restarts
instead of shutting down, or unexpectedly restarts.
You
receive an "Explorer.exe has generated errors and will be closed by
Windows" error message -Provides a workaround for an issue with
Explorer.exe that returns an error message after you upgrade to Windows XP
from an earlier Windows operating system.
Windows
XP Does Not Recognize All Available Disk Space - Windows XP may not
recognize all of your available disk space. For example, you may have a
hard disk with a capacity of more than 30 gigabytes (GB), but according to
the Disk Management utility or Windows Explorer, you have only 2 GB of
disk space...
GoBack
Causes a Stop Error C000021a - After you install Roxio GoBack
(included with Norton System Works), and attempt to start your computer,
you may receive an error message similar to the following: C000021a (fatal
system error). The session manager initialization system process...
Customized
text does not appear in the logon dialog box on a Windows XP-based
computer - Explains how you can customize the text to display in the
logon dialog box on a Windows XP-based computer.

A
User Logon Request Is Rejected Without Any Messages - If the security
log is full and a restricted user with no password attempts to log on from
the Windows XP Welcome screen, the logon request is rejected without any
error messages. Windows XP service packA supported fix is now available
from...
How
to create and use a password reset disk for a computer that is not a
domain member in Windows XP - Explains how to create and how to use a
password reset disk for a non-domain member computer in Windows XP.
The
purpose of the Boot.ini file in Windows XP - Describes the contents of
the Boot.ini file and how to change those contents.
HOW
TO: Edit the Boot.ini File in Windows XP -This article describes how
to view and manually configure the Boot.ini file in Windows XP from within
the Startup and Recovery dialog. In Windows XP, you can quickly and easily
locate the Boot.ini to verify and/or edit the file. It is suggested to...

Error
messages occur when you run Easy CD Creator in Windows XP - Explains
why you may receive error messages when you try to use Easy CD Creator or
Direct CD in Windows XP.
Easy
CD Creator 5.0 Does Not Function In Windows XP - When you try to use
Roxio Easy CD Creator 5.0, any of the following symptoms may occur: Your
computer may automatically restart, stop responding (hang), or may stop
functioning correctly. After you log on, you receive the following error
message:..
How
to Determine the Source of a File in Windows XP - This article lists
general guidelines about how to determine the source of a file. When you
receive an error message, the error message may mention a file. However,
you may not know with which program the file is associated. The methods in
this...

How
To Use DNSLint to Troubleshoot Active Directory Replication Issues -
This article describes how to use the DNSLint utility to troubleshoot
Active Directory replication issues. The Active Directory is a distributed
database. It is used to store information about objects on a network and
to permit users to access...
Server
Service Configuration and Tuning - This article explains how to
configure and tune the Server service. Although the Server service is
self-tuning, you can also configure the Server service manually from
Control Panel. Normally, the server configuration parameters are...
Error
message: STOP 0x000000EA THREAD_STUCK_IN_DEVICE_DRIVER - Discusses a
problem with Windows XP that returns a "STOP 0x000000EA
THREAD_STUCK_IN_DEVICE_DRIVER" error message because the display
driver cannot program the video hardware correctly.
How
to determine and recover from Winsock2 corruption - Discusses how to
determine if the Winsock2 registry key is corrupted when you receive the
following error message: "An operation was attempted on something
that is not a socket."

"STOP:
C0000221 unknown hard error" or "STOP: C0000221
STATUS_IMAGE_CHECKSUM_MISMATCH" error message occurs - Explains
that you may receive a Stop error message because of a corrupted file, an
incorrect driver that is installed on your computer, or an Iomega Zip
drive that is connected to the same IDE cable as your hard disk.
"Error
721," "Error 678," "Error 691," or "Error
777" error message when you try to establish a dial-up connection
after you upgrade to Windows XP - Explains that after you upgrade to
Windows XP from Windows 98, from Windows 98 Second Edition, or from
Windows Millennium Edition (Me), you may receive error message 721, 678,
691, or 777. Windows XP may not be compatible with your modem driver.

You
receive an "Out of memory" error message when you try to save a
file - Describes several issues where you receive "Out of
memory" error messages when you try to save a file.
"STOP
0x0000007B" error message when you restart your Windows XP-based
computer - Explains why you may receive a “STOP 0x0000007B” error
message after your replace the motherboard on your computer, and provides
a resolution.
Terminal
Server Error Messages: 2400 to 2499 - This article describes Terminal
Server error messages 2400 to 2499. Error 2400 The LAN adapter number is
invalid. Explanation: This message should occur only on a down-level
computer. Any action to correct the problem should be performed on that...
Error
messages when trying to install IIS components on Windows XP - This
article describes the steps to resolve error condition when attempting to
install IIS components on Windows XP.

Error
Message: Setup Cannot Continue. Please Contact Microsoft Technical
Support. (Error: 3E6h) -When you attempt to upgrade to Windows XP, you
may receive the following error message: Fatal Error Setup Cannot
Continue. Please Contact Microsoft Technical Support. (Error: 3E6h) -or-
WINNT32 this program has performed an illegal operation....
Data
loss occurs after you reinstall, repair, or upgrade Windows XP- You
may lose data that is stored in the All Users folder and you may lose
default program templates and settings that are stored in the Default User
folder after you reinstall, repair, or upgrade Windows XP. Also, Start
menu shortcuts, items in...
INFO:
Availability of Current Build of Microsoft VM - The current version
(or build number) of the Microsoft virtual machine (Microsoft VM) is 3810.
You can update previous versions of the Microsoft VM to Build 3810 if you
install the 816093 critical update. about how to obtain and install the
816093...
You
receive an "Invalid page fault" error message when you try to
view the contents of a folder or its subfolders by using Thumbnail view in
Windows Explorer- Provides a resolution for an issue that occurs when
you receive an error message while you are trying to view the contents of
a folder or its subfolders by using the thumbnail view in Windows
Explorer.

"The
network BIOS command limit has been reached" error message in Windows
Server 2003, in Windows XP, and in Windows 2000 Server - Resolves the
issue where you receive "The network BIOS command limit has been
reached" error message in Windows Server 2003, in Windows XP, and in
Windows 2000 Server.
You
receive a "The server service is not started" error message when
you try to add a user to a group in Windows XP
Describes an error message that you may receive when you try to add a user
to a group in Windows XP. The user will also not be added to the group.
"NVidia AGP Filter is not compatible with Windows XP" error message when you try to upgrade to Windows XP Professional
Explains that the Setup program quits unexpectedly and that you receive an
"NVidia AGP Filter is not compatible with Windows XP" error
message when you try to upgrade to Windows XP Professional.

You
receive a "Stop 0x000000D1" Stop error message when you back up
data to a tape device on a computer that is running Windows Server 2003,
Windows XP, or Windows 2000 - Discusses an issue where you receive a
Stop error message when you back up data to a tape device on a computer
that has a MegaRAID controller.
You
receive a "Cannot display the page" error message when you click
the links that are displayed in your Favorites list in Windows XP Help and
Support Center - Describes a problem where you may receive an error
message and the links may not be displayed correctly when you open your
Favorites list in Windows XP Help and Support Center.
HOW
TO: Replace a Driver By Using Recovery Console in Windows Server 2003-
This step-by-step article describes how to use Recovery Console to replace
a driver on a Windows Server 2003-based computer that you cannot start.
back to the top Requirements To replace a driver, you must have a
functional copy of the driver...
How
to troubleshoot a Stop 0xC0000218 error - Describes a problem with
Windows XP that receives a Stop 0xC0000218 error message. Provides a
workaround.
How
to troubleshoot a "STOP 0xC000021A" error - When you use a
server or a workstation running one of the operating systems that is
listed in the "Applies to" section, you may receive the
following error message: STOP: c000021a {Fatal System Error} The Windows
Logon Process system process...

How
to expand Windows XP files from the installation disk - Discusses how
to expand Windows XP Professional or Windows XP Home Edition files from
the installation disk. You may have to expand files from the installation
disk if Windows XP files are missing, are corrupted, or are conflicting
versions.
Boot.ini
file has been changed after installing third party software - After
installing third party product, like "BootXP", the boot.ini file
may add another startup option.
How
to Troubleshoot Hardware and Software Driver Problems in Windows XP -
After you install a new hardware device or new software, your computer may
start to restart spontaneously, or you may receive error messages on a
blue screen. This behavior is typically caused by a device driver that is
not correct for the version...

Information
on System Restore and Password Restoration - This article describes
how the restoration of passwords is managed by System Restore on a Windows
XP-based computer, and describes which types of passwords are restored and
which are not restored. Passwords That Are Not Restored: Windows XP...
"The
password is not valid" error message appears when you log on to
Recovery Console in Windows XP - When you attempt to log on to
Recovery Console in Windows XP by typing the correct password for the
local Administrator account, Recovery Console may display the following
error message: The password is not valid. Please retype the password.
Type...
Error
Message: Windows Could Not Start Because of a Computer Disk Hardware
Configuration Problem - When you attempt to start Windows XP, you may
receive one of the following error messages: Windows could not start
because of a computer disk hardware configuration problem. Could not read
from the selected boot disk. Check boot path and disk...
Q: I hate the new look of XP. Can I have the old style Windows interface?
A: Yes. It's called Windows Classic. The settings can be accessed by right clicking on the Desktop and clicking Properties, then using the same procedure by right-clicking on the Taskbar and selecting Properties.

Q: Where did all my desktop icons go? I can't see "any" of them?
A: Right click on the Desktop > Arrange Icons By > Show Desktop Icons
Q: What's the easiest way to substitute a different program as the default for a specific file type.

A: Right click on a file of the type you want to associate with the new program. Select [Open With] and select the new default program either from the list or by browsing. Check the box to always use the program to open this type of file.
Q: I have a CD-R or CD-RW installed but Windows XP thinks it's a regular CD ROM device. What now?
A: This is a known issue. Look here.
Q: Each time Windows XP starts you are presented with a dialogue box that says "Windows Has Recovered From A Serious Error".
A: This problem occurs because after a Minidump (or memory dump) file is written, the paging file continues to have a flag set that indicates that a memory dump file needs to be written. See the KB Article
Q317277

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